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privacy policy

Welcome to our website!


If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Via's Creative's relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

By using this site, you agree to the collection and use of information in accordance with this Privacy Policy.

​At Via's Creative, accessible from www.viascreative.com, your privacy is important to us!

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Privacy Policy

Effective Date: 07-16-2025



Via's Creative ("we", "our", or "us") refers to the owner which operates the website located at www.viascreative.com (the “Site”). The term 'you' refers to the user or viewer of our website.


This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and the choices you have regarding your data. 
 

The use of this website is subject to the following terms of use:

Website Content
The content provided on this website is for general information and personal use only. We reserve the right to update or modify content at any time without prior notice.
 

Use of Cookies
This website uses cookies to monitor browsing activity. By allowing cookies, you agree that certain personal information may be collected and stored for use by third parties, in accordance with our Privacy Policy.

 

Accuracy and Liability Disclaimer
While we strive to provide accurate and up-to-date information, neither we nor any third parties make any warranties or guarantees regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials on this website. You acknowledge that such content may contain errors or inaccuracies, and we expressly exclude liability for these to the fullest extent permitted by law.

 

Use at Your Own Risk
Any reliance you place on the information or materials found on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available here meet your specific requirements. We are not liable for any loss or damage resulting from your use of this site.

 

Intellectual Property
All materials on this website—including but not limited to the design, layout, look, appearance, and graphics—are either owned by or licensed to us. Unauthorized reproduction is strictly prohibited, except in accordance with the copyright notice that forms part of these terms and conditions.

 

Trademarks
Any trademarks displayed on this website that are not owned by or licensed to us are acknowledged as such. Their inclusion does not imply endorsement or association unless specifically stated.

 

User Conduct
By using this website, you agree not to:

  • Use the site for any unlawful purpose

  • Attempt to gain unauthorized access to any part of the website

  • Upload or transmit any malicious code or content

  • Violate any applicable local, national, or international law or regulation

We reserve the right to restrict or terminate access to users who violate these terms.

Jurisdiction and Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Canada. Any disputes arising in connection with the website shall be subject to the exclusive jurisdiction of the courts of Canada.

 

Changes to Terms/Policies
We may update these policies, terms and/or conditions at any time without notice. When we do, we will revise the "Effective Date" at the top of this page. Please check this page regularly to ensure you are aware of any changes. Continued use of the website constitutes your acceptance of any revised terms.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

 

By voluntarily providing this information, you consent to its collection, use, and storage in accordance with this Privacy Policy.

What Information Do We Collect and How Is It Used?

Information We Collect

We collect the following types of information:
 

Personal Information
When you place an order, sign up for our newsletter, contact us, or create an account, we may collect:

  • Name

  • Email address

  • Mailing address

  • Payment information (processed securely through third-party providers)

  • Phone number (optional)
     

Non-Personal Information
We automatically collect certain information when you visit our site, such as:

  • Your device’s IP (Internet Protocol) address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and time spent

  • Cookies and usage data

  • Referring website (if any)


How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you about your purchases or inquiries

  • Send you updates, promotions, or newsletters (if you opt-in)

  • Improve website functionality and user experience

  • Prevent fraud and ensure security


Email Marketing (If Applicable):

With your explicit permission, we may send you emails containing updates about our store, new product launches, special offers, and other relevant content. You can opt out at any time by clicking the “unsubscribe” link in any of our marketing emails.
 

Text Marketing (If Applicable):

With your prior consent, we may also send text (SMS) messages related to store updates, promotional offers, and checkout reminders. We use automated tools, including webhooks, to manage and send these reminders. You can opt out at any time by replying "STOP" to any text message you receive from us.
 

Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., payment processors, shipping companies, analytics tools)

  • Legal authorities, if required by law or to protect our rights

  • Email marketing services (only if you subscribe)

Cookies

We use cookies to enhance your browsing experience and collect data for analytics. You can disable cookies in your browser settings, but this may affect the site’s functionality.
 

Third-Party Links

Our site may contain links to third-party websites or services (e.g., social media platforms, payment gateway such as: Etsy, Instagram). These sites have their own privacy policies. We are not responsible for their content or privacy practices, and we recommend reviewing their policies separately.
 

Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent

You may withdraw your consent at any time by contacting us. Upon receiving your request, we will delete or anonymize your personal data within five (5) business days, unless we are legally required to retain it

 

Data Security

We implement reasonable security measures to protect your data, but no method is 100% secure. We encourage you to use strong passwords and take care when sharing personal information online.
 

Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect information from minors without parental consent.
 

Changes to Terms/ Policies
We may update these policies, terms and/or conditions at any time without notice. When we do, we will revise the "Effective Date" at the top of this page. Please check this page regularly to ensure you are aware of any changes. Continued use of the website constitutes your acceptance of any revised terms.
 

Questions?

If you have questions about this Privacy Policy, please contact us.
 

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Cookies

Cookies are small text files stored on your computer or mobile device when you visit a website. They typically contain a unique anonymous identifier and help enhance your browsing experience.
 

We use cookies on our website for a variety of purposes, including:

  • User authentication

  • Remembering your preferences and settings

  • Tracking traffic patterns and audience behavior

  • Running promotional campaigns

  • Improving website functionality and performance
     

Additionally, we may use small tracking pixels (also known as web beacons) in our emails and newsletters to understand whether messages have been opened and if links have been clicked.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Security

We take the security of your information seriously and implement appropriate safeguards to protect it. Where applicable, we use secure technologies to encrypt data during transmission and protect sensitive information, such as customer account details.

Our internal systems are also secured with protective measures; however, no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee the absolute security of data shared over the Internet.
 

If you have any questions or concerns about the security of your data, please contact our customer support team.

see our other pages for more terms of conditions and policies

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